These terms and conditions apply to the use of this website at http://www.riverlandspolo.com/. By
accessing this website and/or placing an order, you agree to be bound by these terms and conditions.
The website is operated by: Riverlands Polo Pty Ltd, a company registered in Australia, whose registered
address is:
507 Cornwallis Road, Richmond NSW, 2753 Australia
Our company ABN is 64 106 427 114
Our contact details are as follows:
PH: +61 2 4588 5807
Fax: +61 2 4588 5807
Open hours: 9am – 5pm, Tuesday – Saturday
General Email: mail@riverlandspolo.com
1. Introduction
You will be able to access all areas of this website without registering your details with us.
We may revise these terms and conditions at any time by updating this posting. You should check this
Website from time to time to review the then current terms and conditions, because they are binding on
you. Certain provisions of these terms and conditions may be superseded by expressly designated legal
notices or terms located on particular pages of this Website. If you do not wish to accept any new terms
and conditions after we have given notice, you should not continue to use this Website.
2. Ordering From Us
You are deemed to place an order with us by ordering via our online checkout process. As part of our
checkout process you will be given the opportunity to check your order and to correct any errors. We will
send you an order acknowledgement, detailing the products you have ordered.
Our acceptance of an order takes place when we dispatch the order. We will send you a dispatch
confirmation by email. When we dispatch the order the purchase contract will be made even if your
payment has been processed immediately, unless we have notified you that we do not accept your order or
you have cancelled your order.
We may refuse to accept an order:
(a) where goods are not available;
(b) where we cannot obtain authorization for your payment;
(c) if there has been a pricing or product description error; or
(d) if you do not meet any eligibility criteria set out in our terms and conditions.
3. Pricing
All prices are in AUD dollars and include taxes (where applicable) at the current rates.
Where we charge separately for packing, carriage and insurance and other relevant charges, the
appropriate rates are set out in our specified pricing structure shown elsewhere on this Website.
Our prices are reviewed periodically.
4. Cancellation and Returns Policy
4.1 If you wish to cancel your order:
(a) you can notify us by email to mail@riverlandspolo.com before we have dispatched the goods to you; or
(b) where goods have already been dispatched to you, by returning goods to us in accordance with clause
4.2 below.
4.2 You can return goods you have ordered from us for any reason at any time within 7 days (14 days for
international purchases) of receipt for a full refund or exchange. The costs of returning goods to us shall be
borne by you. For clarification on which items permit a refund, and which don’t. Email: mail@riverlandspolo.com
4.3 Upon receipt of the goods we will give you a full refund of the amount paid or an exchange credit as the
case may be.
4.4 The rights to return the goods to us as referred to in clause 4.3 will not apply in the following
circumstance: in the event that the product has been used. The provisions of this clause 4.4 do not affect
your statutory rights.
Payment Terms
Payment terms are 7 (seven) days and can be made by:
- Cheque (payable to Riverlands Polo Pty Ltd)
- Cash
- Direct Deposit
- Credit Card
Direct Deposit Details
Account Name: Riverlands Polo Pty Ltd
Bank: St George Bank
Branch: Richmond Account
BSB: 112-879
Account: 0666-83828
If paying by direct deposit please send us a remittance advice – i.e. fax or email deposit slip to 02-4588-5807.
Credit Card
Riverlands has full EFTPOS facilities. We reserve the right to charge an additional administration fee that is imposed upon us by the credit card company. Currently, these fees are set at: 3% for American Express transactions, 2.5% for Diners Club International, and 1.5% for Visa, MasterCard or Bankcard. This fee is calculated on the total value of the credit card transaction. Riverlands Polo has EFTPOS facilities.
Procedure for invoicing:
- Invoices will be raised at the start of each month.
- Payment terms will be a strict 7 days and can be made by cash, credit card or direct deposit. All the details can be viewed on the website.
- Livery – at the start of each livery clients will be billed for the month in advance. Separate invoices will be issued for farrier, vet etc.
- Club Membership, insurance and ground fees – These need to be paid prior to 31st January 2009. Your membership will be valid for the 2009 Calendar year. Information about these fees can also be viewed on the website.
- Our general rule of thumb: No Pay No Play
